Job: Mobile Member Consultant

This posting has expired and is no longer available.

Job Description

Where it’s located: Southwestern Region (primarily in Thurston, Lewis and Pierce counties) occasionally traveling statewide

When you’d work: Monday – Friday, standard hours 8:30am – 5:30pm, with extended scheduling flexibility required to meet business needs

Member Consultants are the heart and soul of WSECU. Our Mobile Member Consultants travel between our branches fulfilling the needs of the team for the day. Every day, no matter where you're working, you'll dig deep to listen to what our members need and you go out of your way to make their banking not only easy, but downright pleasant! As a Mobile Member Consultant, you’re the go-to, one-stop shop for our members.  You'll accomplish this by being knowledgeable, empathetic and eager to help! WSECU is a Co-Op with an all-volunteer board—we are truly accountable to our members, but we couldn’t do it without you. Ready to learn more? 

Your day might include: 

  • Performing all branch functions including consumer lending, opening new accounts, and providing teller services
  • Traveling to various branches throughout the southwestern region with the occasional possibility of statewide travel with short notice
  • Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center
  • Contributing to your teams successes and celebrating along the way
  • Building and nurturing strong relationships with your members
  • Understanding your members’ journey, offering products and services to meet their unique needs
  • Showing empathy and lending a hand where your team members and teammates need it most
  • Having fun! 

What you bring to the team: 

  • Flexibility and Ability to travel statewide on short notice
  • Minimum of two (2) years of customer service or retail experience
  • Excellent interpersonal communication skills, including effective listening, speaking, and writing
  • Talent for presenting and explaining complex products and services
  • Intermediate or greater proficiency with Microsoft applications; ability to master WSECU computer operating systems
  • Ability to maintain privacy and confidentiality
  • Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually 

Bonus points if you have: 

  • Credit Union experience and understanding of financial regulations
  • Sales and customer service training
  • Experience with lending, new accounts, or a combination of both

What do we mean by ‘We’re All In’?

Together, we can take care of today and grow for tomorrow.

This is WSECU’s Brand Promise. It means we’re here for our members.  We’re here for each other. And we’re here for our communities.  In other words, we’re all in…for all of us. 

For many of our employees, WSECU is a second family. We take care of each other as much as we take care of our members. Just take a look at our employee testimonial page and see what our staff has to say.

And it doesn’t stop there – we also reach out in many different ways to take care of the communities we’re proud to serve.

 

We look forward to receiving your application and learning more about you!

Equal Opportunity Employer

We also proudly support veterans and those currently serving in the armed forces

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Locations

Tumwater Trosper
575 Trosper Rd SW, Ste 104
Tumwater, US 98512
Bellevue
155 108th Ave. NE, Suite 100
Bellevue, WA 98004
Chehalis
2015 NE Kresky Ave
Chehalis, WA 98532
Ellensburg
604 E University Way, Munson Hall
Ellensburg, WA 98926
Everett
404 128th St SW
Everett, WA 98204
Federal Way - Dash Point
34024 Hoyt Rd SW
Federal Way, WA 98023
Lacey Credit Union Center (LCUC)
4540 6th Ave SE
Lacey, WA 98503
Lakewood
9540 Bridgeport Way SW
Lakewood, WA 98499
Medical Lake
205 E Hwy 902
Medical Lake, WA 99022
NW Compliance Group
2405 Evergreen park drive SW, suite b4
Olympia, WA 98502
Olympia Branch / Corporate Headquarters
330 E Union Ave
Olympia, WA 98501
Olympia: Martin Way
4245 Martin Way E
Olympia, WA 98516
Olympia: Westside
2006 Harrison Ave
Olympia, WA 98502
Pullman Bishop
405 SE Bishop Ave
Pullman, WA 99163
Pullman CUB
1500 NE Terrell Mall
Pullman, WA 99164
Puyallup - South Hill
17526 Meridian Ave E., Suite 106
Puyallup, WA 98373
Seattle: Fairview
1500 Fairview Ave E, Ste 100
Seattle, WA 98102
Seattle: U-District
1100 NE 45th St, Ste 110
Seattle, WA 98105
Spokane
2523 W Northwest Blvd
Spokane, WA 99205
Spokane Valley
12209 E Mission Ave, Ste 1
Spokane, WA 99206
Tumwater Town Center
100 71st Ave SW
Tumwater, WA 98501
Yakima
1400 Lakeside Ct, Ste 101
Yakima, WA 98902
Tumwater Trosper
Bellevue
Chehalis
Ellensburg
Everett
Federal Way - Dash Point
Lacey Credit Union Center (LCUC)
Lakewood
Medical Lake
NW Compliance Group
Olympia Branch / Corporate Headquarters
Olympia: Martin Way
Olympia: Westside
Pullman Bishop
Pullman CUB
Puyallup - South Hill
Seattle: Fairview
Seattle: U-District
Spokane
Spokane Valley
Tumwater Town Center
Yakima